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Our Story

 

Totally About You was founded in August 2018 as a family business to provide unique and personalised gifts inspired by love, laughter and generosity.  Our aim was simple, to provide a personalised perspective on gifting by bringing together luxury items that are seen as treats and then provide a personalised theme to the gift by linking one or more of the items personally to the lucky recipient through bespoke and handmade designs.  

Receiving a personalised gift can really show someone how much you care.  The team at Totally About You has built an initial range for our website launch and is already designing and building many more ranges that will go live over the coming weeks and months.  We are so lucky to have so many great brands available within the UK and so many of them are smaller and more localised sellers. We are therefore identifying those lines that best fit with our product ranges and bringing them onboard to help showcase our amazing range of personalised gifts.

Product Authenticity and Customer Service are key values here at Totally About You and ever since our creation, a service lens has been applied with the customer coming first in every decision we’ve taken so far, and will take in the future and this won’t ever change.  We won’t ever be the cheapest out there in the market, but what we can promise is that our quality, authentic collection of personalised gifts will be presented in a manner that shows you exactly what you’re getting, with simple and clear photography that lets you see what you are paying for.  We also believe that our pricing structure should not have any surprises, so every gift comes with free postage and packing as standard.

As with any start-up business, our passion and hunger for success is huge, but this only gets you so far, so with 24 years of Retail leadership experience with the John Lewis Partnership, it’s a good job we also have some retail pedigree to our name!

We hope you find what you’re looking for @TotallyAboutYou.

 
 

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